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5 verified Telecom AI agent use cases

Real deployments: Global Travel Collection (GTC), CATRION, Deutsche Telekom, Myra and more. Each cites its source.

Global Travel Collection (GTC)

ops/workflow agentTelecom

Global Travel Collection (GTC) used Azure AI Foundry and Copilot Studio to design and deploy an AI-powered travel information system called Atlas for its network of corporate and l…

Atlas is saving Global Travel Collection (GTC) nearly 2,000 independent travel advisors a total of more than 1.5 million hours annually on client booking activities—saving the advisors an average of 3 hours per trip.

CATRION

customer service agentTelecom

CATRION used Copilot Studio and Azure AI services to build internal AI bot agents and a chatbot. The bots handle everyday tasks such as answering policy questions and guiding emplo…

Deutsche Telekom

sales agentTelecom

Deutsche Telekom is one of the world's leading telecommunications companies. In partnership with Google Cloud, they built MINDR, a multi-agentic AI system using Google's Gemini mod…

Myra

customer service agentTelecom

Myra its travel bot, with AI-powered workflows capable of autonomously managing and optimizing multifaceted travel queries to create comprehensive travel itineraries that ensure ne…

Vodafone

ops/workflow agentTelecom

Vodafone is deploying Gemini Enterprise agents to proactively resolve outages and optimize infrastructure, scaling network reliability and saving millions every year.

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