Agentic service to resolve 80% of customer FAQ for LY Corporation. Agentforce resolves 25,000 customer FAQs a month on the Yahoo! JAPAN portal, with every answer grounded in trusted knowledge, order data, and case history.
Source: Salesforce
Verification: Agentforce AI agent deployment (Salesforce customer story)
ABN AMRO Bank moved to Microsoft Copilot Studio to develop two AI assistants for both customers and employees. ‘Anna,’ the AI agent for customers, now supports more than two millio…
Banco Ciudad implemented Microsoft 365 Copilot, Copilot Studio, Fabric, and Azure to automate tasks, develop AI agents, and improve customer service. The bank freed up 2,400 hours …
Danfoss , a global manufacturer operating in over 100 countries, uses AI agents from Go Autonomous on Google Cloud to automate email-based order processing. The solution automated …
From startup to Agentic Enterprise: How Engine scales with AI. As an Agentic Enterprise, Engine uses Agentforce to support employees and customers 24/7. AI agents resolve 50% of su…
HCLTech used Copilot Studio to build an agent called Super Assistant that automates routine tasks, enhances customer service with all-day support, and facilitates smooth communicat…
Infinitus , one of the most trusted agentic healthcare communications platforms, automates clinical and administrative conversations at scale. Our AI agents powered by Gemini's mul…
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